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BEGIN:VEVENT
DTSTAMP:20251016T135132Z
LOCATION:Grand Hall M/N
DTSTART;TZID=America/Chicago:20251014T133000
DTEND;TZID=America/Chicago:20251014T135000
UID:HFESAM_ASPIRE 2025_sess298_ICS118@linklings.com
SUMMARY:Designing for and With Elderly Users - A Case Study of Co-designin
 g a Next Generation Mobile Phone in India
DESCRIPTION:Srijan Singh, Sabyasachi Paldas, and Gourab Kar (Indian Instit
 ute of Technology Delhi)\n\nConventional feature phones designed for the e
 lderly offer extra-large keys, amplified speech, and enlarged on-screen fo
 nts and icons within the constraints of phone’s hardware. In contrast, sma
 rtphones offer a range of user customisation through accessibility options
  integrated into the phone’s software. However, there are no feature phone
 s in India which integrate the form factor, tactile controls and interacti
 on scheme into a cohesive user experience designed for and with elderly us
 ers. Therefore, this new product development project focused on co-designi
 ng a next generation feature phone for the elderly in India. Five stages o
 f user engagement were used to define the key product features, form facto
 r, tactile controls, interaction scheme and overall user experience. The c
 o-design process adopted for the new product development offers a practica
 l, step-by-step, roadmap for inclusive design of interactive devices that 
 bridge the digital divide between user expectations of the elderly and aff
 ordances of information and communication technologies.\n\nTrack: Product 
 Design, User Experience\n\nMini-Conferences: UX Mini-Conference\n\nSession
  Chairs: Arunkumar Pennathur (University of Texas at El Paso) and Jessica 
 Sanchez (UTEP)\n\n
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