Presentation
User-Centered Mobile Health Design for Diabetes Self-Management in Underserved Populations
SessionPoster Session 2
DescriptionUser-centered design (UCD) or user experience design (UXD) methods have gained recent popularity for the design of mobile health (mHealth) interventions. However, there is a gap in applying these methods for diabetes self-management. This study aims to document the UCD process for a self-management mobile application for patients with diabetes in underserved communities. A UCD mixed-methods approach, including interviews with patients and providers, a review of literature, and a technology landscape analysis, was used to define the app's functional information requirements that informed the design process. Usability studies were used with the app developers, intended users, and a group of nurse educators and dieticians to test and improve the design. An mHealth app was developed with health-tracking features for stress, blood sugar, food, exercise, medications, weight, and blood pressure. We tackled various usability and user experience challenges, including addressing issues like low health literacy by employing a combination of user interface design principles, intuitive visualizations, and automated data input features. A user-centered design approach contributed to a better understanding of the intended users’ needs, limitations, and expectations, facilitating the design of a comprehensive mobile app for patients with diabetes in underserved communities.
Event Type
Poster
TimeWednesday, October 15th5:30pm - 6:30pm CDT
LocationRiverside East