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Stress Measurement in Office Workers - A Scoping Review
DescriptionThis scoping literature review addresses the research question of measuring stress: What methodologies and associated metrics are employed for the in-situ assessment of stress among knowledge workers? Lab and field studies of any qualitative, quantitative, or mixed design reported in English from 2000 to 15 October 2024 were retrieved from Compendex, PubMed, and Web of Science. The 17 included studies covered office workers in several countries; all included qualitative elements while a minority (6) included quantitative methods. Future research would benefit from the development of unobtrusive objective data collection methods and analysis of different types of stressors on office workers. The review also informs which methodologies and metrics might be applied to hybrid office workers, a subset of knowledge/office workers, in future studies on stress.