Presentation
Clarifying Human Factors and Related Disciplines: A design thinking workshop to organize our terminology and techniques
DescriptionOne persistent issue for the field of Human Factors Engineering (HFE) is that it's often confused with closely related disciplines such as User Experience (UX), Customer Experience (CX), Human Centered Design (HCD), and Cognitive Engineering (CE). The proliferation of related disciplines, techniques, and skill sets sends mixed messages to stakeholders and program managers, resulting in the following impacts:
• Misalignment with job requirements, practitioners’ skills, and required certifications.
• Lack of clarity on user-centered requirements, and compliance with standards.
• Difficulty in communicating HFE and HFE-related Return on Investment (ROI).
• Confusion on the techniques/analyses/artifacts needed to approach human-centered problems.
Using design thinking techniques, this interactive activity provides the HFES community with a way to share their lessons learned and best practices. We will identify different terms, what they mean to the group, how we define them, and where similarities lie in hopes of providing a starting point of mutual understanding to continue discussion within the Human Factors and adjacent communities.
Better understanding how practitioners define and identify their work and fields related to HFE will allow us, as a community, to better communicate our goals, methods, expected outcomes, roles we play, and value we can bring outside the field.
• Misalignment with job requirements, practitioners’ skills, and required certifications.
• Lack of clarity on user-centered requirements, and compliance with standards.
• Difficulty in communicating HFE and HFE-related Return on Investment (ROI).
• Confusion on the techniques/analyses/artifacts needed to approach human-centered problems.
Using design thinking techniques, this interactive activity provides the HFES community with a way to share their lessons learned and best practices. We will identify different terms, what they mean to the group, how we define them, and where similarities lie in hopes of providing a starting point of mutual understanding to continue discussion within the Human Factors and adjacent communities.
Better understanding how practitioners define and identify their work and fields related to HFE will allow us, as a community, to better communicate our goals, methods, expected outcomes, roles we play, and value we can bring outside the field.
Event Type
Industry/Practitioner Content
Workshop
TimeFriday, October 17th9:30am - 11am CDT
LocationGrand C/D North
User Experience